Professional Email Writing

Categories: Communication
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About Course

We all send dozens of emails a week, but few of us were ever taught how to write a good one. This course gives you a simple structure that makes your emails quicker to write and easier to answer.

You will learn how to write subject lines people open, put your request up front, choose the right tone and check your email before you press send. There are four short lessons with a video, then a five-question quiz. Pass with 70% or more to unlock your certificate.

What Will You Learn?

  • Write subject lines that say what the email is about
  • Put the main point and the ask in the first two lines
  • Match your tone to the reader and the situation
  • Check spelling, names and attachments before sending

Course Content

Getting the basics right

  • Subject lines that get opened
  • The four-part email
    00:46

Tone and final checks